Medical Device Fleet Dashboard

Background

The Medical Device Fleet Dashboard is a SaaS solution addressing the complexity of managing diverse medical devices across hospitals and clinics. Traditionally, service engineers rely on offline manual processes to track device health, connectivity, and usage.

This platform centralizes device information into a single dashboard, offering real-time visibility and actionable insights. By enabling proactive maintenance and streamlined operations, it empowers service engineers to ensure equipment reliability and support uninterrupted patient care.

My role

My main responsibility is to design the experience that helps service engineer users to view and manage medical devices.

Define new UX visions that improve efficiency and device management
Enhance interactions and visuals
Deliver UI specs, prototypes, and design assets

I collaborated with all team members throughout the process, including the product manager, program manager, and developers.

Identifying Problems

The users

Project Objective

Efficiently track and manage devices and their connections.
Be able to track device connection history and location change.

Problems

Display Host and Proxy Relationships: Clearly depict the connections between host and proxy devices.
Device changes across care areas: including location, configurations and software package version.

Understand host-proxy device relationship