YOO, Event Planner for Organizations
Type
48-hour Hackathon, Sponsored Project,
Nov.4 2022 - Nov.6 2021
Team
Jiayuan Li Cheer Chen Yiting Zeng
My role
UX designer
UX researcher
Tool
Figma
FigJam
Problem overview
It's time-consuming and challenging to organize trips for remote working organizations.
Solution overview
An event planner for organizations to design team-building activities together with participants.
Team building activities are co-created by planners and participants
Research to define stakeholders
We researched on regular companies' organizational structures to see who're involved in event planning.
Event planner Interview
‘There’s delayed communication from remote working colleagues when planning an event’
‘I switched platforms from excel to a google form to slack when planning an event’
‘I sometimes feel isolated because I work fully remote’
It’s hard to locate activity-related discussion because it is often sent via group chat or email.
Pain point 1.
Event planners(teams) have to constantly change tools/platforms to make a plan.
Pain point 2.
People find it difficult to trust or build bounds with team members especially when working remote.
Pain point 3.
Service blueprint
Event planner
Participant
We used crazy 8 to explore the interface layout.
We finally decided to make 2 portals for event planners and participants.
Ideation
For event planner
01.
The event planner creates a poll to collect participants’ data and preferences.
02.
The event planner creates an event agenda for the event.
For participants
01.
Participants are able to browse, search, and reserve events.
02.
Participants can share their ideas and preferences with event planners through a poll.
03.
Participants can view events they joined on the Event page.
04.
Participants can view My Group, Valuable Moments, which strengthen team boundaries.
Thinking of the whole picture matters a lot
Product and service are co-created
What we learned:
We’d like to narrow down to intangible services in the blueprint
Do some testing and iterations to validate our design
If we had more time: